It has been an epic and genuinely pleasurable experience partnering with Zorba Books. We would like to take a moment to thank Mr. Binod, Ms. Tannu, and the entire Zorba team for facilitating a seamless, high-velocity transition of our book, Pestle And Mortar, with a perfect professionalism, from raw manuscript to a polished, published reality.
From a technical standpoint, the entire lifecycle of the project was managed with impressive efficiency. The workflow was characterized by streamlined communication, precise execution, and a notable absence of process bottlenecks. We were particularly impressed by how the team maintained a “user-centric” approach—remaining friendly, highly receptive, and accommodating at every iteration. It is rare to find such operational professionalism so perfectly matched by the quality of the final output; the results have been truly gratifying.
Given this robust experience, we recommend Zorba’s services to the author community without any ambiguity. To further optimize our ongoing bilateral partnership, we would like to offer two constructive insights:
Loyalty Incentives: Please consider implementing a more competitive or tiered cost structure for returning authors. Fostering long-term retention through such incentives would be mutually beneficial and solidify your position as the go-to platform for serial authors.
Workflow Maintenance: Maintaining the current standard of rapid, real-time response times remains a mission-critical factor for our continued collaboration.
We are extremely satisfied with our choice to partner with your firm. We are awarding a 5-star rating and look forward to scaling our future projects with your team.
Warm regards,
Dr. Rajasimha Gold Medallist Cardiologist | PhD in Non-Invasive Cardiology | Author & Poet
& Manimozhi Ilango Tech Professional | Author | Explicator | Artist